Reimbursement


An electronic service that allows customer to request refunds for overpaid amounts during loan repayment, without the need to visit bank branches.

Service level agreement
  1. Attach the IBAN certificate for a personal current account, note that government support accounts are not accepted as they cannot process transfers.
  2. Ensure that the name and ID number of the beneficiary in the system match the name and ID number on the IBAN certificate.
  3. Verify that the bank account is active.
Target Category
Citizens
Beneficiaries
73000
Fees
Free
Payment Channels
Free
SLA
3 working days
Service Start Date
2016
2022
Language
Arabic
FAQs
Click Here
920008007
920008007
care@sdb.gov.sa
care@sdb.gov.sa
Channels

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Last Update: 12/10/2025