Electronic participation


Sharing opinions and development proposals represents one of the main pillars for improving one of the important pillars of business development and services that the bank provides to customers. From this standpoint, the bank is keen on the importance of public participation in all the work it carries out and all the services it provides. The bank provides the opportunity for everyone of all categories, whether citizens, residents or visitors, to present their visions and constructive ideas. After that comes the bank’s role in supporting, studying and developing appropriate ideas so that they turn into initiatives that are later transformed into successful projects that will yield beneficial results not only for the bank. But for all of society.

The department responsible for supervising electronic participation and consultations in public participation in developing the bank's products and services is the Customer Experience Department.

Customer Experience Department email: cx@sdb.gov.sa

Service availability: Sunday to Thursday

Response time: 8 am - 4 pm

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Electronic participation policy
Read the policies and controls for electronic participation
Electronic consultations
Consultations related to regulations, regulations and general decisions on the national electronic participation platform “Interaction”
Joint development and ideas
Joint development and innovation initiatives on the national electronic participation platform “Interactive”
Open data
Browse the open data section of the Social Development Bank
Complaints and suggestions
Contact us for suggestions and complaints
Beneficiary voice reports
See Beneficiary Voice reports
Site and service statistics
See all statistics and services
Summary of posts
See how input from different groups impacts decisions and improvements that meet their needs and interests.
Social media
See the links to social media sites and usage regulations
Ideas lab
Receiving ideas and suggestions from the public

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