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Productive Families Customers Satisfaction Survey

Productive Families Customers Satisfaction Survey

*Customer Name

*Customer ID

*Mobile Number

*Which bank financing product did you benefit from?

Direct Productive Families FinancingIndirect Productive Families FinancingOther

*Which bank service did you benefit from?

MarketingSales OutletsTrainingConsultingOther

*Through which channel did you receive the service?

BranchWebsiteEvent/ExhibitionExternal PartnerOther

How clear were the service requirements and procedures?

Very unclearUnclearNeutralClearVery clear

*How easy and fast was the service?

Very dissatisfieddissatisfiedNeutralsatisfiedVery satisfied

*How satisfied are you with the quality of the service provided?

Very dissatisfieddissatisfiedNeutralsatisfiedVery satisfied

*What was the most outstanding aspect of the service?

Ease of ProceduresService SpeedClarity of RequirementsStaff/Provider InteractionInformation QualityOther

*Did you benefit from external services supporting your project?

YesNo

Specify the organization/service

*Which service will you need the most in the future?

MarketingSales OutletsTrainingConsultingDigital/Technical SupportPartner ConnectionsOther

*What is your suggestion for improving the services provided?

Last Modified Date 11/08/2026 - 3:32 PM Saudi Time

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