Frequently asked questions

Is it required to visit the branch to benefit from the service?

The service is electronic and does not require visiting the branch

What are the channels for benefiting from the service?

The service can be used through the bank's website

Can the service be evaluated after completion?

Yes, the service can be evaluated at the bottom of the page

How can I benefit from the service?

By clicking on the “Go to the Service” icon On the required service page

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Last Update: 12/10/2025